VALIDITY
Our quotation is valid for a period of 14 days from the day the quote is submitted.

PAYMENT
A deposit of 75% is required with the placing of the order. The balance must be paid on completion of installation and/or collection.

INSTALLATION LEAD-TIME
Normal lead time approximately 14 – 21 days from signed order, subject to scope of work and all relevant information pertaining to the contract being received with the order. Consideration must be taken of the fact that inclement weather and Force Majeure may have a bearing on the manufacture and installation date.

SITE DELAYS
In the event of delays due to the proposed site not being ready for signage installation, SignTech Group reserves the right to invoice an additional 15% of the invoice amount over the 75% deposit paid. The client will retain the outstanding 10% until completion of the signage installation.

ACCESS TO SITE
It is the responsibility of the client or appointed site project manager to ensure that our installers have access to the site once we have notified you of our onsite start date. Should access to the site be denied the installers down time and travel will be charged to the client.

SNAGS
Should there be any snags after the installation of the signage, we need to be notified within 24 hours. Snags do not entitle the client to withhold payment which is due on completion of the installation. Material Guarantees will be passed onto the client but is limited to and does not include call out to site, and any additional equipment that may be required.

INSTALLATION HEIGHT
The price is inclusive of installation up to and including 4 meters from the ground level. Over and above this will have to be quoted site specific, as additional equipment and machinery may be required.

ELECTRICAL CONNECTION
It is the client’s responsibility and cost to provide primary wiring leading the electrical current to the sign and the final connection between the signage and the primary wiring.

FIREMAN’S SWITCH
It is the client’s responsibility and cost to provide a fireman’s switch for all neon illuminated signage. This is also a requirement by law.

SOIL CONDITIONS
The quotation is inclusive of digging for foundations required for monolith and related signage assuming normal soil conditions are presented on commencing digging. However, we reserve the right to use specialised equipment to excavate rock or similar obstacles should this be deemed necessary. This will be for the client’s account.

PAVING
SignTech will, to the best of our ability, make good any paving lifted to effect installation of signage elements. However, it remains the responsibility of the client to get professional paving contractors to re-install any lifted paving.

COUNCIL APPROVAL
The Client shall be responsible for obtaining the permission of the owner of the premises and any municipal or other authority that may from time to time be required for the installation of the signage, and undertakes to comply at all times with the relevant statutory regulation, ordinances and by-laws in force.

COPYRIGHT
Please note that all the development and artwork for this project has been completed by SignTech Group and therefore will remain property of SignTech Group.

INTEREST
Interest will be levied on all outstanding amounts/balances at the prime rate, plus 2%.

ANNUAL FACTORY SHUT DOWN
Please take note that our factory shut down occurs from +- 15 December to +- 10 January annually. Orders for delivery in the current year will close towards mid-November. The specific date for the closing of the order book will be communicated to all our clients in advance. Orders received after the close off date will be for delivery in the New Year.

CONSENT CLAUSE
a) The client (and any surety for the client) understands that the personal information given herein is to be used by SignTech Group for the purposes of assessing the client’s credit worthiness. The client confirms that the information given by the client is accurate and complete.
b) SignTech Group has the client’s consent and authority at all times to contact and request information from any persons, credit bureaus or businesses that it chooses to obtain any information relevant to the client’s credit assessment including but not limited to, information regarding the amounts purchased from suppliers per month, length of time the customer has dealt with such supplier, type of goods or services purchased and manner and time of payment.
c) The client (and any surety for the client) hereby irrevocably indemnify SignTech Group for any claim whatsoever against SignTech Group out of the National Credit Act of 2005.

ACCEPTANCE OF SignTech Group TERMS AND CONDITIONS
The client’s deposit/payment will automatically indicate the client’s acceptance of our terms and conditions as well as any drawing/sketches/artwork that have been provided by SignTech Group.

Please contact our offices should you have any queries.

Thanking you for your business.
SignTech Group